NIZHNY NOVGOROD, 15 Mar – RIA Novosti. The feedback platform “State services. We decide together” has appeared on the regional portal of public services of the Nizhny Novgorod region, the press service of the regional government reports.
Governor of the Nizhny Novgorod Region Gleb Nikitin noted that now the residents of the region will be able to leave proposals to improve the quality of the provision of state and municipal services, as well as talk about a particular problem.
“Digital services provide tremendous opportunities for launching new feedback mechanisms. Such channels allow finding quick and timely solutions to a variety of problems. In the region, the portal” You Solve. ” management of the region, “- quoted by the press service of the words Nikitin.
The head of the region stressed that the feedback platform for public services was created on behalf of Russian President Vladimir Putin within the framework of the federal project “Digital Public Administration” of the national project “Digital Economy”. “I am sure that this decision will become an important and demanded part of the portal's work,” Nikitin added.
The service is located on the main page of the regional portal of public services (gu.nnov.ru). All appeals are divided into 4 categories for accelerated processing and prompt response of the responsible departments: “Information Technologies”, MFC “My Documents”, “Portal of Public Services”, “Other”. The user is invited to describe the essence of the proposal or problem, attach a photo from the scene. 30 days from the date of its registration are given for consideration of the message, however, on average, most issues are resolved within 10 calendar days. The answer will come to the user's personal account.