MOSCOW, March 13 – RIA Novosti. The Investigative Committee of Russia is creating a new unit for communication with citizens, it will report directly to the head of the department, said the official representative of the RF IC Svetlana Petrenko. “The Chairman of the Investigative Committee decided to create a new structure for communication with citizens in the system of the department. to have complete independence, without entering any of the departments of the central apparatus, and to report directly to the chairman of the IC of Russia, “Petrenko said.
She noted that the creation of such a structure is due to the constant increase in the number of requests, calls and messages to the office of the chairman of the RF IC in the VKontakte social network, as well as the need for more efficient and efficient work with each citizen who applied to the department and the constant development of information technologies.
“Prompt communication of the department with citizens, effective consideration of appeals and attentiveness to each applicant remain among the priority tasks of the Investigative Committee of Russia,” Petrenko added.