YAROSLAVL, March 1 – RIA Novosti. The Acting Governor of the Belgorod Region Vyacheslav Gladkov conducted an experiment, trying to make an appointment, but could not get through and compared the process with a “quest”, his subordinates find out the reasons for this situation.
At an operational meeting with members of the regional government on Monday, Gladkov said that for three months he could not ensure that a high-quality appointment with him on personal matters was organized in the government.
He noted that he personally checked whether it is possible to make an appointment with him.
“Not a single person picks up the phone now, I don't understand what's going on. Or sabotage, or the incompetence of employees … They don't want to work. I'm tired of receiving complaints from people who can't make an appointment. This thing is unacceptable. This should happen automatically, man I shouldn't think about it at all, but here it is a Belgorod quest, “Gladkov emphasized.
He demanded to prepare an explanatory note on this matter.
“Currently, a check is being carried out to establish and eliminate in the future the reasons due to which such a situation could arise. The main goal is not to punish any of the employees, but to ensure that all citizens have the opportunity to make an appointment with the head of the region at any time,” – a representative of the regional government told RIA Novosti.